We have created a new and unique position at the Metropolitan: the Resident Coordinator’s job is to make sure that every Resident is happy, and that any and all issues are being addressed quickly and thoroughly. After that, her time is focused on working with the Maintenance Team and vendors to improve and beautify every aspect of the property. This position separates us from most properties, in which Resident needs are met by staff whose main job is to bring in new Residents, with current Residents coming second – we believe that our property is only as great as our Residents’ level of happiness!

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